I was reading a book from few days and the book's title was One Night @ The Call Center. The book was about the youth of India (working in call centers) from the writer Chetan Bhagat. The books title suggests that it is about Call Center and yes it is mostly related to call center as it shows you how difficult it can be for people who are in call center. Chetan has actually made sure that everyone gets deep in love with its characters and atleast I was one of those. I felt like I was one of those characters and even I will associate myself with the character Shyam & somewhat to Vroom too. The reason I think Shyam was like me is that even I always wonder on things which he used to wonder and I think Vrooms thinking matches with me in a sense that even I see that India is loosing a lot in economy. I suggest that you guys must read the book and I think you can order it from the authors website too (http://www.chetanbhagat.com)